Help centre
How can we help?
Answers for bookings, credits and the partner portal.
Contact the team
General enquirieshello@linguaflex.co.ukStudent supportsupport@linguaflex.co.ukSchool partnerships & portal supportschools@linguaflex.co.ukUsing LinguaFlex
How do credits work?
Credit balances and bookings are recorded in the platform database. A class can require one, two or three credits.
Can I cancel a class?
Use My Bookings. The service checks the cancellation deadline and applies the credit return rule from the database.
Can a school view another school’s bookings?
No. The authenticated school portal is scoped to that school’s records.
Where is my check-in code?
Your booking pass appears in your authenticated learner account.